About us

Who we are

Valuta.com.pl operates a currency exchange business in Poland under tax ID NIP 5213994406. We run physical branches — at Al. Jerozolimskie 47 in Warsaw and ul. Starowiślna 42 in Kraków — and you can place an order online in advance and collect the cash on site. We serve individual customers, companies, tourists and people who regularly settle in foreign currencies.

How we work

The rate shown on the website is the rate at which we complete the transaction. Once you submit an online request, we lock it for 1 hour — enough time to reach the chosen branch. We charge no commission on the exchange, no surcharges for denominations, and no “transaction handling” fees. You see the payout amount before you even arrive at the branch.

Why customers trust us

• Transparency — a single rate, zero hidden costs, transaction confirmation on request.
• Cash availability — for larger amounts we prepare the currency for the agreed time.
• Wide selection — from EUR, USD, GBP and CHF to currencies rarely found at exchange offices.
• Security — branches in city centres, monitored counters, banknote authenticity checks.
• Service in three languages — Polish, English and Ukrainian.

For businesses

We handle corporate exchanges and issue documents confirming the purchase or sale of currency. For recurring, larger volumes we agree individual terms — just call the chosen branch.

Compliance and responsibility

We operate in accordance with anti-money laundering and counter-terrorist financing (AML/CFT) regulations. For transactions exceeding the statutory thresholds, we are required to verify the customer's identity. We process personal data in line with GDPR — details are described in our Privacy Policy and Pricing Policy.